Satisfaction Has Award
JW Marriott Hotel Santo Domingo receives three prestigious customer service awards.
JW Marriott Hotel Santo Domingo is proud to celebrate three major customer service awards from the JW Marriott brand, AAA and TripAdvisor. After only one year in operation as the first and only JW Marriott in the Caribbean, JW Marriott Hotel Santo Domingo is leading the hospitality industry in Santo Domingo, Dominican Republic, offering luxury and elegance at the highest standards. While new to the area, the hotel in Santo Domingo has proven that its team is not new to the art of superior service.
Among the recent honors bestowed on the hotel are:
No. 1 Hotel in Guest Satisfaction for the JW Marriott collection. JW Marriott Hotel Santo Domingo ranks No. 1 in guest satisfaction for 2015 based off of customer surveys.
The only AAA 4 Diamonds hotel in Santo Domingo. The American Automobile Association classified the JW Marriott Hotel Santo Domingo as a 4-diamond hotel, the only one in Santo Domingo. The luxury hotel offers the highest quality of products and services for travelers seeking high-end experiences.
No. 1 Hotel on TripAdvisor. TripAdvisor shows its ranking of hotels based on customer comments and evaluations. JW Marriott Hotel Santo Domingo has been in top position as the Best Hotel in Santo Domingothanks to loyal customers’ comments during 2015. The hotel is currently leading all of the categories on this website.
«I want to thank all of our guests for their loyalty to JW Marriott Hotel Santo Domingo. The contributions of their experiences and comments have collectively helped us achieve these recognitions and awards,» said Nigel Cook, general manager of the hotel in Santo Domingo. «I also want to thank all of the ladies and gentlemen who proudly work as part of the JW Marriott family and who are dedicated in serving our guests to the highest standard daily. Investing in quality associates and providing a unique approach to service is a pay off, but success is never final.»